BUSINESS WRITING
Today's lesson focuses on how to write a complaint and how to write a reply to a complaint.1) Read and study the introductory text p 288. Then, complete # 2 p 288
Then, do #4 p 289, #5, 6 p 290, #8, 9 p 291 (Cf phraseology p 300)
2) Read and study the introductory text p 292. Then, complete #2 p 292
Then, do #4,5 p 293, #7 p 294, #10 p 295 (Cf phraseology p 300-301)
3) Click here to download the answer keys to the above-mentioned activities. Check the activities you have done.
